Amazon is hiring for HR Contact Center Associate

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December 1, 2021

Amazon Jobs: Amazon is hiring for HR Contact Center Associate | Work From Home. The interested candidates can follow below to apply for this job role.

Related: MedPlus is hiring for Customer Care Associate | Hyderabad.

Amazon HR Contact Center Associate

Company name: Amazon
Website: Amazon.com
Job Position: HR Contact Center Associate
Location: Hyderabad (Work From Home)
Job Type: Full time
Experience: 0 – 5 Years
Qualification: Bachelor’s degree; Master’s degree
Batch: 2021 and below
Salary: Up to 4.4 LPA (Expected)

BASIC QUALIFICATIONS

Bachelor’s degree; Master’s degree a plus.
0-10 years of contact center, customer service, human resources or equivalent experience.
Proven ability using Microsoft Office skills and other computer or internet based programs.
Demonstrated proficiency handling customer contacts, queries and resolutions.
Proven ability to manage customer contacts in a fast paced environment.
Proven ability to adjust to constantly changing workloads.
Proven ability to follow existing process with high attention to detail.
Proficient in English, both verbal and written.

PREFERRED QUALIFICATIONS

2+ years of Contact Center, Customer Service, Human Resources or equivalent experience.
Basic US legislation Leave of Absence and Accommodations knowledge.
Previous experience working with SalesForce or similar programs.
1 year of Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan.
Knowledge of US federal and state leave and disability laws
Previous HR experience
Proven ability to manage customer contacts in a fast paced environment.
Proven ability to adjust to constantly changing workloads.
Proven ability to follow existing process with high attention to detail.

How to Apply?

First and Foremost, read all the information: Job Description, Qualification, Role information, etc.
After reading, scroll down and click on the Apply Link.
You will be redirected to Amazon’s official Jobs website.
Scroll down and click on Apply button.
Upload your resume, enter all the required fields, and submit your application.

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Disclaimer: We can not guarantee that the information on this page
is 100% correct (We only post the expected batches and salary)

Apply Link 1

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Apply Link 2

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