Allstate Off Campus Drive 2024 | Associate Operations

Allstate India is recruiting candidates for the Associate Operations role. Candidates with a High School Diploma and 0-2 years of experience are eligible to apply for this job. The company is hiring candidates in the Bangalore (Hybrid) location. The required details such as the agenda, eligibility, procedure, and application process are provided below.

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Allstate off campus drive

• Company Name: Allstate
• Website: www.allstateindia.com
• Job Position: Associate Operations
• Location: Across India (Hybrid)
• Job Type: Full Time
• Experience: 0 – 2 Years
• Qualification: High School Diploma
• Salary: Up to 6 LPA (Expected)

Job Description:

• Handle moderate to complex inquiries related to policies and billing from internal or external customers.
• Provide accurate and professional service to resolve customer concerns.
• Document customer requests and process changes to policies.
• Facilitate first call resolution and ensure customer satisfaction on all transactions.
• Address routine, complex, and unique questions or issues.
• Maintain and update databases with customer information.
• Stay updated on new marketing campaigns and respond appropriately to marketing-related inquiries.
• Demonstrate accuracy in processing changes to customer policies and identify cross-sale opportunities if applicable.
• Employ probing questions, actively listen to customer issues, show empathy, and handle requests regarding customer documentation.
• Possess working knowledge of insurance policies and related processes.

Eligibility Criteria:

• High School Diploma or GED (Preferred).
• 0-2 years of experience (Preferred).
• Equivalent combinations of education and experience may be considered.

Primary Skills:

• Consumer Protection
• Customer Centricity
• Customer Data Management
• Digital Literacy
• Inclusive Leadership
• Learning Agility
• Performance Management (PM)
• Relationship Building
• Results-Oriented
• Stakeholder Relationship Management

How to Apply?

• Review the details provided on this page.
• Click the apply link at the bottom.
• You will be redirected to the Allstate India careers page.
• Complete the online application form with your academic qualifications, skills, experience, and other mandatory details.
• Upload your resume and verify all details before submitting.
• If shortlisted, you will be contacted via email or phone for further interview details.