Amazon is hiring for IT Services Support Associate | 10 + 2 / Diploma / Graduate

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Amazon recruitment: Amazon is hiring for IT Services Support Associate position in the Hyderabad location. The candidates of 10 + 2 / Diploma / Graduate can follow below to apply for this job role.

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Related: Zycus is hiring for Java Developer.

Amazon IT Services Support Associate

  • Company name: Amazon
  • Website: Amazon.jobs
  • Job Position: IT Services Support Associate
  • Location: Hyderabad
  • Job Type: Full time
  • Experience: Freshers
  • Qualification: 10 + 2 / Diploma / Graduate
  • Batch: 2018/ 2019/ 2020/ 2021/ 2022
  • Salary: 3.2 LPA (Expected)

Basic Qualifications

Basic Qualifications

  • 10 + 2 / Diploma / Graduate
  • Strong verbal and written English communication skill.
  • Six months experience in an IT or customer service role troubleshooting with the ability to decipher technical terminology and explain the situation or issue in laymen’s terms for the customer.
  • The ability to quickly adapt to differing operating systems while including PC hardware and software issues and software incompatibilities.
  • Able to apply critical thinking to determine next steps needed to resolve contacts.
  • Ability to empathize with and prioritize internal customer needs.
  • Display a commitment to quality and strong multi-tasking skills.
  • Adherence to shift schedules and timeliness are key requirements.

Preferred Qualifications

  • Strong soft skills to deal with varying forms of communications.
  • The ability to decipher technical terminology and explain in laymen’s terms to your customer.
  • Able to effectively create trouble tickets that are clear and concise to the issue and resolution.
  • Be able to think in logical steps to resolve the issue at hand.
  • Able to adapt to fast paced environment.
  • Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.

How to Apply?

  • As always, read the information provided on this page first.
  • After reading, scroll down and click on the apply link.
  • You will be redirected to the Amazon’s Jobs website.
  • Click on Apply Now and sign in to your account if you have any. Otherwise, create a new one.
  • Upload Resume/ CV and enter all the required fields.
  • Recheck the details and submit.

Apply Now

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