Wipro Recruitment: IT Service Desk/ Technical Support Engineer | Any Graduate

Wipro off campus drive: Wipro is hiring for Technical Support Engineer. Any Graduate irrespective of the degree can apply for this job opening. The more details and apply link are as follows.

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Wipro Limited, also known as Western Indian Vegetable Products Limited, is an Information technology company. The Hasham Premji is the organization’s founder and the present CEO is Thierry Delaporte. The headquarters of the organization is Bangalore. The corporation’s revenue is estimated to be approximately 75,000 crores. Around 231,671 employees work in these companies.

Wipro off campus drive

• Company name: Wipro
• Website: www.Wipro.com
• Job Position: IT Service Desk/ Technical Support Engineer
  
• Location: Hyderabad/ Bengaluru/ Pune
  
• Job Type: Full time
• Experience: 0 – 5 Years
• Qualification: Any Graduate
• Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
  
• Salary: Up to 7.5 LPA

Main responsibilities:

• Own customer service on a call by call basis, taking end to end responsibility for all service requests
• Ensure effective management of issues raised through calls, emails, self service and face to face and handle the resulting incidents or Service Requests, using agreed incident management and request fulfilment processes.
• Understand and proactively operate the escalations procedures
• Ensure effective management of incidents or service requests, using agreed incident management and request fulfilment processes and consistently meeting agreed SLA targets
• Ensure compliance with quality management, risk management, security policies and procedures.
• Monitor the status and progress of incidents and service requests
• Lead Continual Service Improvement through identification and delivery of process improvements and problem prevention.
• Adherence to policies and procedures, closure of open calls after resolution.

How to Apply?

• At first, read all the requirements and details of this job on this page.
• Now, scroll down and click on the apply button.
• You will be redirected to the Naukri’s website.
• Read all the information given there.
• Click on Apply, fill the details, and submit the application.

Apply Link 1
Apply Link 2

If you face any problems while applying to the Wipro off campus drive then do let us know via the comment section below.