SAP off campus drive is recruiting candidates for Support Engineer. Candidates who completed graduation in B.E/ B.Tech are eligible to apply for this job. The company is hiring candidates in the Hyderabad locations. The required details such as the agenda, eligibility, procedure, and application process are provided below.
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SAP is a Software company. Dietmar Hopp, Hasso Plattner, Klaus Tschira, Claus Wellenreuther, Hans-Werner Hector were established it, and the headquarters are in Walldorf, Germany. Since 2019, Christian Klein has been the CEO of the organization.
Per the reports generated in 2019, the organization’s total revenue was 2,755.3 crores EU, and the total number of employees working in the firm is 1,07,415.
SAP off campus drive
- Company name: SAP
- Website: sap.com
- Job Position: Support Engineer
- Location: Bangalore
- Job Type: Full time
- Experience: 0-3 Years
- Qualification: B.E/ B.Tech
- Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023/ 2024
- Salary: Up to 8 LPA (Expected)
Job Description:
- Act as the first point of contact for all Callidus customers, consultants and partners.
- Triage all incoming case requests coming via the web and phone.
- Provide phone, chat, and email assistance to customers, consultants and partners on the usage of Callidus products and layered components, such as data transformation tools and report writing tools.
- Send first response for all incoming cases verifying the severity, next steps, ETA for next communication.
- Research, analyze and troubleshoot to diagnose and resolve technical problems.
- Provide phone assistance to customers who call in for update or escalation on their cases.
- Proactively communicate client status, concerns and issues to appropriate management team.
- Develop and maintain effective relationships with internal and external customers.
- Contribute to SalesCloud Community i.e. responding to product forums and posting knowledge-based articles.
- Update Support case tracking system to provide accurate and current documentation of issues.
- Coordinate with Quality Assurance and Engineering teams to provide assistance in identifying, reporting and resolving product defects.
How to Apply?
- As always, look through the particulars on this page.
- After reading, scroll through to spot the apply link.
- Click on the apply link to get diverted to the jobs.sap.com website.
- Enter the details as per the instructions provided.
- Cross-check the provided details before submitting the application.
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