Teradata off campus drive is recruiting candidates for Customer Technical Support Specialist position. Candidates who completed B.E/ B.Tech are eligible can apply for this job. The company is hiring candidates in the Hyderabad location. The required details such as the agenda, eligibility, procedure, and application process are provided below.
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Teradata is a software company based in the United States that was founded in 1979. It sells database and analytics software, as well as related products and services. The company’s headquarters are in San Diego, California, USA.
Teradata off campus drive
- Company name: Teradata
- Website: teradata.com
- Job Position: Customer Technical Support Specialist
- Location: Hyderabad
- Job Type: Full time
- Experience: 0 – 2 Years
- Qualification: B.E/ B.Tech
- Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
- Salary: Up to 8 LPA (Expected)
Job Description:
- Accept and respond to incoming calls and emails.
- Provide Initial problem triage and clarify problem definition
- Search knowledge bases for known solutions to known problems
- Identification and management of duplicate incidents
- Extract logs, dumps, error files from customer systems
- Prepare and transmit source upgrade files
- Provide remote support to on-site resources
- Isolates standard problems
- Log problem resolution and support knowledge creation
- Coordinates activities associated with product/service resolution issues
- Apply search tools to identify previously developed solutions and recognize patterns and symptoms.
- Coordinate with customers and end-users to implement solutions.
- Track, monitor and maintain incident progress.
- Work set schedules including weekends and holidays in support of 24X7 coverage
Skills Required:
- Read, write and speak Japanese Language – JLPT N3 and above
- 0-2 years of Technical Support related experience.
- Basic Database and Operating System knowledge
- Experience in Help Desk/Customer service position is a plus
How to Apply?
- As always, look through the particulars on this page.
- After reading, scroll through to spot the apply link.
- Click on the apply link to get diverted to the careers.teradata.com website.
- Enter the details as per the instructions provided.
- Cross-check the provided details before submitting the application.
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