Syncron off campus drive is recruiting candidates for Support Engineer position. Candidates who completed Bachelor’s degree are eligible can apply for this job. The company is hiring candidates in the Remote location. The required details such as the agenda, eligibility, procedure, and application process are provided below.
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Syncron is a Sales company established on 1990. The organization headquarters are located in Stockholm, Sweden. Tony Abouzolof and Håkan Amnäs are the founders of the association.
Syncron off campus drive
- Company name: Syncron
- Website: syncron.com
- Job Position: Support Engineer
- Location: Remote
- Job Type: Full time
- Experience: 0-2 Years
- Qualification: Bachelor’s Degree
- Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
- Salary: Up to 18 LPA (Expected)
Job Responsibilities:
- Providing Technical and Business Support to our customers.
- Configuring Syncron’s products to fulfil customer’s needs.
- Gathering, analyzing, and documenting customer requirements.
- Identifying and reporting enhancement ideas and bugs and channel feedback from the customers.
- Managing cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner in the Syncron ticketing tool.
- Providing fault isolation and root cause analysis for technical issues.
- Publishing documentation in the Knowledge Base, creating/maintaining issue logs, resolution steps.
- Providing configurations, troubleshooting, and best practices to customers.
- Ensuring that SLAs are strictly adhered to.
Requirements:
- Excellent English skills, both verbal and written.
- Strong troubleshooting and problem-solving skills.
- Experience in IT , SQL knowledge (preferred: PostgreSQL), basic XML, data formats, data transmission technologies knowledge.
- Bachelor’s degree in Computer Science or another equivalent field.
Nice to have:
- Experience with tools such as Docker, Jenkins, and history of working with AWS hosted applications.
- Business knowledge of SCM
- Knowledge of Java Enterprise Edition solutions or other objective programming language
- Efficient reading of Java source code and experience with bug-fixing.
- Practical experience in Eclipse or a similar development platform.
- Experience with version control systems (git)
How to Apply?
- As always, look through the particulars on this page.
- After reading, scroll through to spot the apply link.
- Click on the apply link to get diverted to the syncron.com website.
- Enter the details as per the instructions provided.
- Cross-check the provided details before submitting the application.
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