HSBC off campus drive is recruiting candidates for Contact Centre Representative. Candidates who completed Any degree are eligible can apply for this job. The company is hiring candidates in the Hyderabad location. The required details such as the agenda, eligibility, procedure, and application process are provided below.
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Thomas Sutherland founded HSBC, a British financial services firm, in 1865. The headquarters of the company are in London, England. Since 2019, Noel Quinn has served as the organization’s CEO. According to reports, total revenue in 2021 is expected to be around $49.552 billion.
HSBC off campus drive
- Company name: HSBC
- Website: hsbc.com
- Job Position: Contact Centre Representative
- Location: Hyderabad ( Hybrid Working)
- Job Type: Full time
- Experience: 0 – 2 Years
- Qualification: Any Degree
- Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
- Salary: Up to 5.4 LPA (Expected)
Job Responsibilities:
- Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible.
- Delivers what is promised in line with customer expectations
- Offers value added products and services based on customer needs analysis and ensures customer understanding of those products
- Individual service, quality and sales targets through proactively introducing customers to new and value adding products and services that meets their needs.
- Targets on efficiency, quality and effectiveness.
- Adherence to documented policies an procedures.
Skills Required:
- Must be proficient language(s) required by the process
- Open to working flexible shifting schedules
- Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development
- Takes pride in delivering what is promised in line with the customer and service expectations
- Wants to do a good job,is concerned about getting it right for the customer and checks everything is in order
- Ability to work in a high-volume, fast paced environment is required
- Proficiency with personal computers and basic software packages and specialised applications.
- Excellent communication skills and is polite and friendly at all times.
- Displays patience and empathy.
How to Apply?
- As always, look through the particulars on this page.
- After reading, scroll through to spot the apply link.
- Click on the apply link to get diverted to the mycareer.hsbc.com website.
- Enter the details as per the instructions provided.
- Cross-check the provided details before submitting the application.
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