Amazon Careers: The company is hiring for Support Analyst in the multiple locations. All the candidates who completed Graduation are eligible to apply for this job role. Follow below for more details and apply link.
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Amazon is a E-commerce company that was founded in 1994 by Jeff Bezos. Amazon distributes a streaming content through its Amazon Prime Video, Amazon Music and Twitch. It publishes film and television content through Amazon Studios. The headquarters of the company are located in Seattle, Washington, United States.
- Company name: Amazon
- Website: amazon.in
- Job Position: Support Analyst
- Location: Hyderabad
- Job Type: Full time
- Experience: 0 – 4 Years
- Qualification: Any Graduation
- Openings: 15 Jobs
- Batch: 2016/ 2017/ 2018/ 2019/ 2020/ 2021/ 2022
- Salary: Up to 4 LPA (Expected)
- Should be willing to work from the office as VCC is not available.
- Should be willing to work in night shifts and over the weekends.
- Excellent written and verbal communication skills required.
- Process and respond to phone calls, chats and emails received from publishers.
- Work on developing personalized responses for publisher questions.
- Must be able to interact with external stakeholders like customers and suppliers comfortably.
- Investigate payment concerns brought up by customers.
- Route payment concerns to Accounts Payable.
- Reprocess stuck books through the system.
- Route issues and bugs that need engineering expertise to the development teams.
- Remove certain content as it is identified by the QA team and notify vendors that their content has been removed.
- Maintain and improve a knowledge base with unique vendor requests and their solutions.
- Work with customer service manager in documenting process flows.
How to Apply?
- At first, read all the requirements and details of this job on this page.
- Now, scroll down and click on the apply button.
- You will be redirected to the Amazon official website.
- Agree with the declaration form.
- Now, fill the form, check the details carefully and apply.
If you fave any problems while applying to the Amazon off campus drive then do let us know via the comment section below.