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Capgemini Recruitment | Contact Support Group (CSG) | Any Graduation

Capgemini off campus drive is recruiting candidates for Contact Support Group(CSG) position. Candidates who completed Any Graduation are eligible can apply for this job. The company is hiring candidates in the Kolkata/ Bangalore/ Pune location. The required details such as the agenda, eligibility, procedure, and application process are provided below.

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Capgemini is a France based Information technology company. Serge Kampf established it in 1967, and the firm headquarters are in Paris, France. Since 2020, Aiman Ezzat has been serving as CEO of the corporation. The total number of employees working with the firm are 3,40,700. Per the reports generated in 2021, the organization’s whole revenue was 1,816 crores EUR

Capgemini off campus drive

  • Company name: Capgemini
  • Website: capgemini.com
  • Job Position: Contact Support Group(CSG)
  • Location: Kolkata/ Bangalore/ Pune
  • Job Type: Full time
  • Experience: Freshers
  • Qualification: Any Graduation
  • Batch: 2021/ 2022
  • CTC: 2.75 LPA

Job Responsibilities:

  • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical/industries
  • Troubleshoot customer issues related to internet – troubleshooting, Password reset/session reset/renaming profile
  • Meet customer requirements through first contact resolution (Resolve an issue in the first contact itself)
  • Clarify customer requirements
    • Probe for and confirm understanding of requirements or problem
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Listen attentively to customer needs and concerns; demonstrate empathy

Skills Required:

  • Should have excellent communication and English speaking skills
  • Should have good interpersonal skills and ability to perform under pressure
  • Basic computing skills
  • Willing to work in a 24/7 environment
  • Should be open to sign Service Level Agreement and KPIs
  • Candidates must be open to relocate to any location and work in night shifts

How to Apply?

  • As always, look through the particulars on this page.
  • After reading, scroll through to spot the apply link.
  • Click on the apply link to get diverted to the app.joinsuperset.com website.
  • Enter the details as per the instructions provided.
  • Cross-check the provided details before submitting the application.

Apply Now

We believe you are successful in applying for the Capgemini off campus drive. Please comment below the problems you faced in applying to any of the careers; we will make sure to provide the necessary solution regarding the problems and also comment down any queries so that we will try to answer them.

Capgemini Off Campus hiring – Frequently Asked Questions

How to apply for Capgemini recruitment?

You can apply to the Capgemini off campus drive, by following the ‘Apply Link’ button provided above.

Which year pass out students can apply for Capgemini Careers?

At the beginning, we have clearly mentioned the eligible batch. Please make sure to check them before going ahead.

Is the Salary mentioned accurately?

The salaries in all the job openings are mentioned per the users’ reports on Glassdoor and Ambition Box. So, sometimes, it might be accurate or not. In short, it’s just the predicted salary based on the role.

Will Capgemini send any mails after applying?

Sometimes, Capgemini sends the application successful mail after applying; sometimes, you may not get it. As companies hire through various partners, it depends on them.

What is the Capgemini careers selection process?

In general, the selection process is almost same all the jobs i.e. Test, Technical & Interview Rounds.

Does the oflatest provide Capgemini off campus alerts?

Yes, we, at oflatest, provide the updates continuously.

How to get further mails after applying to Capgemini?

Your resume should be good and updated every time you apply for a new job. For more information, you watch this video.

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