Concentrix off campus drive is recruiting candidates for Quality Manager. Candidates who completed Graduation are eligible can apply for this job. The company is hiring candidates in the Chandigarh location. The required details such as the agenda, eligibility, procedure, and application process are provided below.
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Concentrix is a business services company. It was established in 1983, and the headquarters are in Fremont, California, United States. Christopher Caldwell is the CEO of the association. Per the reports generated in 2022, the total organization’s revenue was US$5.3 billion, and the total number of employees working in the firm was 290,000.
Concentrix off campus drive
- Company name: Concentrix
- Website: concentrix.com
- Job Position: Quality Manager
- Location: Chandigarh
- Job Type: Full time
- Experience: Freshers
- Qualification: Graduation
- Batch: 2019/ 2020/ 2021/ 2022/ 2023
- Salary: Up to 6 LPA (Expected)
Job Description:
- Drive continuous improvement for Transaction Quality and Delivery
- Manage Call Quality & Client related KPI’s
- Evaluate effectiveness of TQ interventions
- Strengthen Quality management processes / framework to improve quality delivery
- Accurately capture SLA/SLO metrics, the reporting needs of all clients and set up / customize processes to seamlessly meet client’s expectations
- Generate and implement out of the box ideas and Process improvement initiatives in the process.
- Drive Process control & Compliance in addition to managing the audit requirements
- Provide crisp and specific feedback to Front Line Recruitment Teams on the quality of new hires
- Provide quality floor support, feedback and refreshers
- Support the quality and Compliance teams to perform various audits and follow ups based on observations highlighted
- Run FMEA and compliance audits and health check of the account
How to Apply?
- As always, look through the particulars on this page.
- After reading, scroll through to spot the apply link.
- Click on the apply link to get diverted to the jobs.concentrix.com website.
- Enter the details as per the instructions provided.
- Cross-check the provided details before submitting the application.
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