Deloitte is hiring for Junior Associate | Hyderabad

Deloitte Jobs: Deloitte is hiring for Junior Associate position at Hyderabad location. If you are interested in applying then follow below for details and apply link.

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Deloitte Junior Associate

• Company name: Deloitte
• Website: deloitte.com
• Job Position: Junior Associate
• Location: Hyderabad
• Job Type: Full time
• Experience: 0 – 2 Years
• Qualification: Any Graduate
• Batch: 2020/ 2021/ 2022/ 2023/ 2024
• Salary: Up to 6 LPA (Expected)

Roles & Responsibilities:

• Entry level role with min of 6 month to 1 year of experience.
• Respond to customer inquiries through multiple channels – Phone, chat and web tickets.(calls, webforms, emails, chats and voicemails).
• Developing a higher level of accuracy and speed in task completion, demonstrating the ability to efficiently process transactions, showing proficiency in client service
• Communicate (verbal and written) with customers from different countries and cultures (Americas, EMEA, APAC)
• Recording, diagnosing, troubleshooting, resolving incidents and service requests based on a defined scope of support.
• Strive to achieve client satisfaction while maintaining technical accuracy and efficiency with adherence to contact quality guidelines.
• Stay up to date with outage, knowledge update alerts that are communicated on a need basis.
• Responsible to resolve assigned incident/problems, displaying clear understanding of SLA and Incident lifecycle.
• Reporting and updating supervisors for daily progress and guidance on assignments and concerns.
• Demonstrate flexibility in working in different shifts (24×7 operations).

How to apply?

• Firstly, check all the qualifications and requirements provided on this page.
• After checking, scroll down and click on the Apply Link.
• You will be redirected to Deloitte’s official website.
• For confirmation, recheck the information provided on that page.
• Now, click on the Apply button and log in to your account if you have any.
• Otherwise, create a new one.
• Fill in the required details and submit the application.

Apply Now