Genpact off campus drive is recruiting candidates for Associate Web Support position. Candidates who completed Any Graduation ( Except B.Tech/ BE ) are eligible can apply for this job. The company is hiring candidates in the Bangalore location. The required details such as the agenda, eligibility, procedure, and application process are provided below.
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Genpact is an information technology firm was established in 1997 by Pramod Bhasin and has its headquarters in New York, New York. Since 2011, NV Tyagarajan has served as the association’s CEO. According to reports from 2021, the corporation employed 1,09,600 workers and had a total revenue of 371 crores USD.
Genpact off campus drive
- Company name: Genpact
- Website: genpact.com
- Job Position: Associate Web Support
- Location: Bangalore
- Job Type: Full time
- Experience: Freshers
- Qualification: Any Graduation (Except B.Tech/ BE)
- Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
- Salary: Up to 5 LPA (Expected)
Job Description:
- Creation Of User SSOs For Various Web Portals, On-Boarding Users On The Web Portals Basis User Account/Company Entitlements And Taking Actions Accordingly If Requirements Are Not Met.
- Coordinating With Various Teams For Rectification Of User Account Details In Case Of Data Discrepancy Related/Not Related To Entitlements Basic Company Agreement/ Entitlements
- Handling User Queries(Internal Employees /Contractors & External Suppliers/ Customers) For Web Portals Related To Access/Application Issues/Common Troubleshooting Etc.
- Query Escalation To Various L2 Teams Basis Application. Coordinating With Application Owners Or Product Support Teams/Product Owners Resolution Of Application Issues Reported By Users.
- Drive And Support Continuous Improvement Efforts Through LEAN Philosophy
Skills Required:
- Effective Probing Skills And Analysing / Understanding Skills
- Problem Solving Skills With Customer Centric Approach Demonstrated Proficiency With Written English And With Neutral English Accent
- Customer Support/Service
- Strong Attention To Detail
- Working Knowledge Of Microsoft Tool Like Word, Excel And PowerPoint
- End User Support
- Problem Solving Skills
- Identifying Process Improvements
How to Apply?
- As always, look through the particulars on this page.
- After reading, scroll through to spot the apply link.
- Click on the apply link to get diverted to the genpact.taleo.net website.
- Enter the details as per the instructions provided.
- Cross-check the provided details before submitting the application.
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