Hewlett Packard Enterprise is hiring for Network Engineer | BE/ B.Tech/ B.Sc/ BCA

Hewlett Packard Enterprise JOBS: Hewlett Packard Enterprise is hiring for Network Engineer position at Bengaluru location. The candidates of BE/ B.Tech/ B.Sc/ BCA can follow below for more details and the apply link.

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Hewlett Packard Enterprise Network Engineer

• Company name: Hewlett Packard Enterprise
• Website: www.hpe.com
• Job Position: Networking Engineer
• Location: Bengaluru
• Job Type: Full time
• Experience: Freshers
• Qualification: BE/ B.Tech/ B.Sc/ BCA
• Batch: 2019/ 2020/ 2021
• Salary: Min 8 LPA (Expected)

Responsibilities:

• Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user’s contacts and proactive notification systems.
• Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .
• Resolve incoming internal or external businesses and end user’s problems via telephone and e-support.
• Articulate both in writing and verbally case summary, resolution and add to Knowledge Management System (KMS).
• Proactively assist customers to avoid or reduce problem occurrence.
• Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.
• Engages team members for support as required to ensure internal or external business and end user SLA demands are met.
• Begin to partner with and assist the Sales Pursuit team.

Education and Experience Required:

• High School: completion of post- primary level education prior to University study. Typically certified by diploma (i.e., H.S. diploma, “A” levels (U.K), Baccalaureate (France), etc.).
• 0-1 year experience in relevant technologies and customer environments.
• Relevant industry qualification where applicable.

Knowledge and Skills:

• Excellent verbal and written communication skills in language to be supported.
• Experience in troubleshooting in a technical environment.
• Excellent analytical and problem solving skills.
• Software and hardware knowledge of computing, storage and peripheral devices.
• Advanced proficiency with case management databases and tools.
• Superior customer service skills.
• Phone and remote support experience. E-support experience.

How to Apply?

• At first, read all the requirements and details of this job on this page.
• Now, scroll down and click on the apply button.
• You will be redirected to the careers.hpe.com website.
• Click on the Apply Now button and sign in.
• Now, fill the form and apply

Apply Now