IBM is hiring for Technical Support Engineer | BE/ B.Tech

IBM Jobs: IBM is hiring for Technical Support Engineer at the Pune locatio. The pass-out candidates of BE and BTech are eligible to apply for this job role. Follow below for details and apply link.

IBM

Related: Siemens is hiring for System Engineer.

IBM Technical Support Engineer

  • Company name: IBM
  • Website: ibm.com
  • Job Position: Technical Support Engineer
  • Location: Pune
  • Job Type: Full time
  • Experience: 0 – 6 Years
  • Qualification: BE/ BTech
  • Batch: 2020/ 2021
  • Salary: Up to 6.8 LPA (Expected)

Your Role and Responsibilities

  • Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
  • Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
  • Install and maintain virtual servers, software, to replicate customer reported issues, and install security patches and updates when necessary.
  • Maintain detailed records of daily interactions with customers, reported issues, and completed solutions.
  • Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information.

Required Technical and Professional Expertise

  • 0-6 years of progressive IT experience and customer service.
  • Good hands-on experience with Linux operating systems (Red Hat Preferred).
  • Ability to diagnose and troubleshoot complex technical issues.
  • Excellent problem-solving and communication skills.
  • Ability to provide step-by-step technical help, both written and verbal.
  • Windows Admin.

How to Apply?

  • As always, read all the information provided on this page and check the qualifications.
  • After reviewing and reading, scroll down and click on Apply Now text.
  • You will be redirected to the job page on IBM’s official website.
  • Recheck all the details and information provided there.
  • Click on the Apply now button.


Apply Now

9 thoughts on “IBM is hiring for Technical Support Engineer | BE/ B.Tech”

  1. Hi
    I am Ankit having 18 months experience in Azure cloud ,windows and VMware I have experience in managing and supporting many accounts

    Reply

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