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IndiGo Walk-In Drive 2024 | Airport Operations & Customer Service (AO&CS)

IndiGo is conducting a walk-in drive in Hyderabad for various roles in Airport Operations and Customer Service (AO&CS). This is an excellent opportunity for graduates who are passionate about building a career in the aviation industry. The company is hiring for roles such as Terminal Service, Security, and Ramp Operations. The required details, including eligibility criteria, job responsibilities, and application process, are provided below.

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IndiGo Walk-In Drive 2024 | Hyderabad

  • Company Name: IndiGo
  • Website: www.goindigo.in
  • Role: Airport Operations & Customer Service (AO&CS)
  • Type: Full Time
  • Location: Hyderabad
  • Experience: 0 – 3 Years
  • Qualification: Any Graduate
  • Batch: 2020/ 2021/ 2022/ 2023/ 2024
  • Salary: Up to 4.6 LPA (Expected)

Job Description:

IndiGo AO&CS Walk-In Drive Overview:

IndiGo, India’s largest and most preferred passenger airline, is looking for candidates to join their Airport Operations & Customer Service (AO&CS) team. The positions involve managing airport activities related to passenger travel, security checks, and ramp responsibilities. Ground staff will play a crucial role in daily operations, ensuring on-time flight departures, handling customer queries, and maintaining high standards of service.

Roles & Responsibilities:

Officer AO&CS – Terminal Service:

  • Reservations & Ticketing: Handling reservations, ticket sales, remitting cash, and answering customer queries.
  • Departures: Setting up check-in counters, screening baggage, and assisting customers with special requests.
  • Arrivals: Assisting with mishandled baggage and preparing necessary reports.
  • Post Flight Departure: Filing required flight papers.

Officer AO&CS – Security:

  • Maintaining security standards and ensuring effective threat assessment.
  • Achieving department goals and following security protocols.
  • Performing duties as per the Security Programme and monitoring quality standards.
  • Preventing theft and pilferage of company property.

Officer AO&CS – Ramp:

  • Managing flight arrival and departure processes, including aligning ramps, handling baggage, and ensuring on-time operations.
  • Ensuring all equipment is properly utilized and returned after flight operations.

Eligibility Criteria:

  • Education: Graduation is mandatory; degree certificate required.
  • Skills: Excellent communication, written, and presentation skills; ability to work in a fast-paced environment.
  • Other Requirements: No visible tattoos while in uniform, willingness to work in rotational shifts including night shifts, and valid passport. For experienced candidates, previous employment letters and AEP surrender copy are mandatory.

Walk-In Interview Details:

  • Date: 29th August 2024
  • Time: 9:30 AM – 5:30 PM (Registration: 8:00 AM – 9:30 AM)
  • Venue: Lemon Tree Premier – Hyderabad, Plot No.2, Survey No. 64, HITEC City, Madhapur, Hyderabad, Telangana – 500081.

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