Infosys Recruitment | Service desk & Customer Service | Any Graduate/ BE/ B.Tech/ BCA/ MCA/ MSc/ BSc

Infosys Walkin jobs: Infosys is hiring candidates for Service desk & Customer Service through walkin Interview. The candidates who are eligible can apply for the job role.

Must See:

Infosys Limited is an Indian multinational information technology company that was founded long back by N.r. Narayana Murthy, Nandan Nilekani, and others on 2 July 1981 in Pune. Since 2 Jan 2018, Salil Parekh has been taking charge as the CEO of the company. According to the 2021 report, there are a total of 2,59,619 employees working in the company.

Infosys Walkin

  • Company name: Infosys
  • Website: infosys.com
  • Job Position: Service desk & Customer Service
  • Location: Bangalore
  • Type: Full time
  • Experience: 0 – 4 Years
  • Qualification: Any Graduate/ BCA/ B.TECH/ MCA/ BE/ MSc/ BSC
  • Batch: Any
  • Salary: Min 3.6 LPA (Expected)

Job Description:

  • Service Desk/ Tech support process / Cloud Computing Process/Voice Support
  • Communication skills
  • Customer service skills and capabilities
  • Maintain response and resolution speed as defined by SLOs
  • Keep high customer satisfaction scores and follow quality standards in 90% of cases.
  • Customer facing root cause assessment.
  • Customer facing bug progress summary using available tools and platforms.
  • Handle escalations raised by customers and partners.
  • Handle consults from the lower tier to assist in case resolution
  • Interacting skills
  • Analyzing current performance and improvement ideas with client
Time and Venue:
  • 2nd May , 10.00 AM – 12.30 PM
  • Bangalore Venue: Infosys BPM Ltd , Focus Tower Plot No.25 and 23, Konappana Agrahara Village, Begur Hobli, Electronics City, Bengaluru, Karnataka 56010

As it is a Walkin interview, the interested candidates can attend the interview at the respected venue and time mentioned above.

If you are facing any problems while applying to the this Infosys Walkin jobs then do let us know via the comment section below.

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