Microsoft is hiring for Support Engineer | BE/ B.Tech/ ME/ M.Tech

Microsoft Jobs: Microsoft is hiring for Support Engineer position at the Bangalore location. The people of BE/ B.Tech/ ME/ M.Tech are only eligible for this job role. Follow below for more details and the apply link.

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Microsoft Support Engineer

• Company name: Microsoft
• Website: microsoft.com
• Job Position: Support Engineer
• Location: Bangalore
• Job Type: Full time
• Experience: Freshers
• Qualification: BE/ B.Tech/ ME/ M.Tech
• Batch: 2020/ 2021
• Salary: Min 13 LPA (Expected)

Responsibilities

• Responsible for the customer support experience with Microsoft.
• Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming).
• Identify cases that require escalation (either technically or strategically).
• Create and maintain incident management requests to product group or engineering group.
• Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer and engineer experience.
• Provide ramp activities, knowledge sharing, technical coaching and mentoring.
• Drive technical collaboration and engagement outside of CSS (Product Engineering teams, Services, Support, Regions).
• Lead or participate in building communities with peer delivery roles; may be workload or specialty specific.

How to Apply?

• First and Foremost, read all the information: Job Description, Qualification, Role information, etc.
• After reading, scroll down and click on the Apply Link.
• You will be redirected to Microsoft’s official website.
• Scroll down and click on Apply button.
• Upload your resume, enter all the required fields, and submit your application.

Apply Now