OLX off campus drive is recruiting candidates for Email Executive position. Candidates who are eligible can apply for this job. The company is hiring candidates in the Gurugram location. The required details such as the agenda, eligibility, procedure, and application process are provided below.
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OLX Group is a Classifieds company established in 2006. The organization’s headquarters are located in Amsterdam, Netherlands. Romain Voog is the current CEO of the firm. The revenue of the association is approximately around $1.281 billion.
OLX Group off campus drive
- Company name: OLX Group
- Website: olxgroup.com
- Job Position: Email Executive
- Location: Gurugram
- Job Type: Full time
- Experience: Freshers
- Qualification: Graduation/ Bachelor’s degree
- Batch: 2019/ 2020/ 2021/ 2022/ 2023
- Salary: Up to 5 LPA (Expected)
Job Responsibilities:
- Replying to e-mail queries, requests, concerns, and Google Play Store reviews on behalf of OLX
- Call customer as per the process as and when required
- Ensuring quality responses to all queries and complaints; maintaining and adhering to quality standards as per laid down SOPs
- Acknowledging and resolving customer complaints on priority
- Following first time right approach in providing accurate resolution and reducing re-open cases
- Maintaining the first response time within defined SLAs for Email and Social Media tickets
- Ensuring customer satisfaction on responses and limiting dissatisfaction
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Communicating and coordinating with colleagues, as necessary
- Knowing OLX products inside and out so that you can answer questions
How to Apply?
- As always, look through the particulars on this page.
- After reading, scroll through to spot the apply link.
- Click on the apply link to get diverted to the jobs.eu.lever.co website.
- Enter the details as per the instructions provided.
- Cross-check the provided details before submitting the application.
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