Join us on WhatsApp   Join Now

Opentext is hiring for Associate Specialist | B.E/ B.Tech/ B.Sc/ BCA

Opentext Jobs: Opentext is hiring for Associate Specialist position at the Hyderabad location. All the candidates of B.E, B.Tech, B.Sc, and BCA. Interested candidates can follow below.

Opentext

Related: Tech Mahindra is hiring for Associate Software Engineer | BE/ BTech/ Diploma/ MCA/ M.Sc.

Opentext Associate Specialist

  • Company name: Opentext
  • Website: opentext.com
  • Job Position: Associate Specialist
  • Location: Hyderabad
  • Job Type: Full time
  • Experience: 0 – 2 Years
  • Qualification: B.E/ B.Tech/ B.Sc/ BCA
  • Batch: 2020/ 2021
  • Salary: Up to 8.4 LPA (Expected)

Responsibilities

  • Representing the client, acting as first point of contact for all technical inquiries regarding E-docs and its integration into external environments.
  • Utilizing exceptional written and verbal communication skills while supporting customers via telephone, email, or web chat, while demonstrating a high level of customer focus and empathy
  • Meet established service delivery guidelines and key performance indicators that are measured through customer satisfaction surveys, phone based activities, and schedule adherence.

What it takes:

  • 0 -2 years previous experience working within a technical support environment
  • University/College degree within a related discipline or equivalent work experience
  • Solid foundation working with Windows OS and Outlook
  • Experience working with enterprise database product and technology as well as an understanding of SQL
  • Experience in analyzing or debugging (Windows -logs, Java debugging, Browser    debugging).
  • Previous experience configuring HTTP and application servers
  • Understanding of Networking and network technology
  • Basic knowledge of MS Exchange and SharePoint would be an asset
  • Basic Networking knowledge (TCP/IP, HTTP/s, Firewalls).
  • Strong desire to provide exceptional customer support efficiently with a high focus on first call resolution

How to Apply?

  • As always, read the information provided on this page first.
  • After reading, scroll down and click on the apply link.
  • You will be redirected to the Opentext website.
  • Scroll down and click on Apply Now.
  • Login if you already have an account at Myamcat.
  • Otherwise, create a new one.


Apply Now

12 thoughts on “Opentext is hiring for Associate Specialist | B.E/ B.Tech/ B.Sc/ BCA”

Leave a Comment

10 + 17 =