Oracle off campus drive is recruiting candidates for Cloud Support Engineer. Candidates who completed Bachelor’s Degree are eligible to apply for this job. The company is hiring candidates in the Bangalore location. The required details such as the agenda, eligibility, procedure, and application process are provided below.
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Oracle is a multinational technology firm based in the United States. Its headquarters are in Austin, Texas, in the United States, and it was founded in 1977. Safra Catz has served as the company’s CEO. As per the statistics generated in 2023, the entire income of the business was US$49.95 billion, and there were 164,000 employees working for the corporation.
Oracle off campus drive
- Company name: Oracle
- Website: oracle.com
- Job Position: Cloud Support Engineer
- Location: Bangalore
- Job Type: Full time
- Experience: 0 – 2 Years
- Qualification: Bachelor’s Degree
- Batch: 2020/ 2021/ 2022/ 2023/ 2024
- Salary: Up to 6 LPA (Expected)
Skills Required:
- Exceptional written and verbal communication skills.
- Excellent time management skills with the ability to balance multiple customer interactions simultaneously while maintaining a high level of responsiveness.
- Ability to convey technical information clearly and concisely to both technical and non-technical customers.
Job Responsibilities:
- Investigate and diagnose technical issues reported by customers, following established protocols and guidelines in KM.
- Collaborate with customers, support and service teams to identify root causes and recommend effective solutions.
- Provide timely and accurate technical and account related assistance to customers using our cloud services through a chat-based communication channels. Address a wide range of inquiries, from basic usage questions to complex technical issues.
- Contribute to the creation and maintenance of an up-to-date knowledge base. Document common issues, solutions, standard methodologies, and fix steps to assist customers and fellow team members .
- Provide feedback to the service teams regarding customer problems, feature requests, and areas for improvement in our cloud services. Collaborate with multi-functional teams to enhance the user experience.
How to Apply?
- As always, look through the particulars on this page.
- After reading, scroll through to spot the apply link.
- Click on the apply link to get diverted to the eeho.fa.us2.oraclecloud.com website.
- Enter the details as per the instructions provided.
- Cross-check the provided details before submitting the application.
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