Oracle is hiring for Operations Analyst | Bachelor’s/ Master’s Degree

Oracle Careers: Oracle is hiring for Operations Analyst position. All the candidates of Bachelor’s Degree can follow below for more details and the apply link.

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Oracle Operations Analyst

• Company name: Oracle
• Website: oracle.com
• Job Position: Operations Analyst
• Location: Bengaluru
• Type: Full time
• Experience: 0 – 2 Years
• Qualification: Bachelor’s/ Master’s Degree
• Batch: 2025 and before
  
• Salary: Up to 6 LPA (Expected)

Responsibilities:

• Provide chat, email support to resolve user problems with proactive troubleshooting
• Follow predefined (as trained) support procedures and policies
• Master the use of our support channels, processes & tools
• Identify and report Partner/user issues & feedback through appropriate channels.
• Proactively identify opportunities to optimize and develop processes & tools geared toward improving internal efficiency, resolution rate and customer satisfaction.
• Effectively and judiciously escalate issues with clear communication
• Support team lead/ manager when required
• CSAT/resolution rate initiatives
• Ability and willingness to quickly complete large volumes of work with high quality
• Work and communicate with cross-functional teams (engineering, sales, product specialists, etc.) using various channels of internal

How to Apply?

• At first, read all the requirements and details of this job on this page.
• Now, scroll down and click on the apply button.
• You will be redirected to the Oracle Cloud’s website.
• Click on the Apply Now button, register, and sign in.
• Now, fill the form and apply.