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PTC is hiring for Technical Support Engineer, Associate | BE/ BTech/ BCA/ MCA/ ME/ MTech

PTC Jobs: PTC is hiring for Technical Support Engineer, Associate position at the Pune location. All the pass-out candidates of BE, BTech, BCA, MCA, ME, and MTech are eligible to apply for this job role. Interested people can follow below to apply for this job role.

PTC

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PTC Technical Support Engineer, Associate

  • Company name: PTC
  • Website: ptc.com
  • Job Position: Technical Support Engineer, Associate
  • Location: Pune
  • Job Type: Full time
  • Experience: 0 – 2 Years
  • Qualification: BE/ BTech/ BCA/ MCA/ ME/ MTech
  • Batch: 2021 and below
  • Salary: Min 7.4 LPA (Expected)

Your Day-to-Day

  • Provide support services to assist customers and field staff with the configuration and troubleshooting of PLM applications or solutions like Windchill.
  • Opportunities to train, mentor, as well as participate in continuous training programs
  • Build the expertise of PLM applications like Windchill & FlexPLM
  • Strong mindset towards following the ISO 9001:2015 and Quality management procedures provided by the organization
  • Creating software configurations, replicating issues using cloud or on-premise environments, troubleshooting, investigation of technical problems, and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to the customer
  • Utilize PTC’s case management tool to log issues and track associated statuses and related activities.
  • Create and publish knowledge articles for re-use by PTC customers and employees
  • Collaborate with other offices worldwide to provide first-class Support for mission-critical customers

Must-Have Skills

  • Bachelor’s degree in Computer Science, Information Systems, Statistics, Mathematics, or similar fields.
  • 0-3 years experience in a similar support services or software development field i.e. hands-on/practical/business environment that utilizes technical and soft skills
  • Object-oriented programming background using Java
  • Strong verbal and written English communication skills

How to Apply?

  • First and Foremost, read all the information: Job Description, Qualification, Role information, etc.
  • After reading, scroll down and click on the Apply Link.
  • You will be redirected to Referral Recruit’s official website.
  • Scroll down and click on Apply button.
  • Upload your resume, enter all the required fields, and submit your application.


Apply Now

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