Rackspace is recruiting candidates for the Cloud Engineer position. Candidates who completed B.E/ B.Tech/ M.E/ M.Tech are eligible can apply for this job. The company is hiring candidates in the Bengaluru/ Remote location. The required details such as the agenda, eligibility, procedure, and application process are provided below.
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Rackspace Technology is a Cloud computing company founded in 1998, in San Antonio, Texas, United States. The organization’s headquarters are located in San Antonio, Texas, U.S. The revenue of the firm is around US$3.01 billion. Approximately around 6,600 employees are working in this corporation.
Rackspace Hiring
- Company name: Rackspace
- Website: rackspace.com
- Job Position: Cloud Engineer
- Location: Bengaluru/ Remote
- Job Type: Full time
- Experience: Freshers
- Qualification: B.E/ B.Tech/ M.E/ M.Tech
- Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
- Salary: Up to 8 LPA (Expected)
- The Cloud Engineer is a key element within the Rackspace support infrastructure and is expected to provide a high level of technical support on a cloud platform and Linux OS to our customers via the phone, ticketing system, and automation.
- This role owns complex customer issues which may take several days or weeks to resolve and keep our customers updated through every step of the process.
- Responsible for the support of internal and external customers on multiple platforms.
- Work with customers and other teams to troubleshoot customer environments to increase user satisfaction.
- Resolves customer issues, providing guidance and recommendations to increase efficiency and reduce customer incidents.
- Develops tooling and processes to drive and improve customer experience, creates playbooks, and provides mentoring on customer-related issues to support teams.
Job Responsibilities:
- Support Internal And External Customers On Multiple Cloud Platforms.
- Work With Customers And Other Teams To Troubleshoot Customer Environments To Increase User Satisfaction.
- First Point Of Contact For Handling Customer Issues, Providing Guidance And Recommendations To Increase Efficiency And Reduce Customer Incidents.
How to Apply?
- As always, look through the particulars on this page.
- After reading, scroll through to spot the apply link.
- Click on the apply link to get diverted to the jobs.lever.co website.
- Enter the details as per the instructions provided.
- Cross-check the provided details before submitting the application.
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