Titan is hiring for Product Support Intern | B.Tech/ BE/ BSc

Titan career: Titan is hiring for Product Support Intern position at Mumbai location. The candidates of B.Tech/ BE/ BSc can follow below for more details and the apply link.

Titan

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Titan Product Support Intern

  • Company name: Titan
  • Website: www.Titan.co.in
  • Job Position: Product Support Intern
  • Location: Mumbai
  • Job Type: Full time
  • Experience: Freshers
  • Qualification: B.Tech/ BE/ BSc
  • Batch: 2021/ 2022
  • Salary: Min 15K Per Month (Expected)

JOB DESCRIPTION:

  • Communicate with customers in a friendly and professional manner and help them resolve any problems faced when using the product
  • Provide Omnichannel support over chat, email, phone and social media
  • Help fix any bugs that crop up in the product and contribute to the feature documentation
  • Work with our development team and suggest updates and features to continuously improve the customer experience
  • Ensuring speedy resolution of customer issues while maintaining high customer satisfaction
  • Participate in the product planning process to ensure that features requested by customers are prioritized and implemented
  • Strive to deliver a WOW! effect for our customers, to further enhance their perception of our product and company
  • Flexibility of working in shifts.

ELIGIBILITIES:

  • B.Tech/BE/BSc(IT) – (2022-21) Graduates
  • You are extremely passionate about technology – and can’t live without your smartphone!
  • You are well-versed with, and highly interested in, Internet and mobile communication
  • A natural inclination to being curious, someone who is Research-driven and good researching skills on the internet.
  • Good to have front end coding skills (Javascript) for customizing our Help Center and an understanding APIs and webhooks
  • You have excellent written skills, and can explain concepts through clear and accurate writing
  • You have a way with people, and particularly good explanation skills
  • You think the Team’s victory is worth more than individual heroics
  • Ability to complete large volumes of work quickly and independently with a high level of drive, initiative and self-motivation
  • Most of all, you enjoy working in a fast-paced and dynamic environment full of young, overachieving tech enthusiasts.

How to Apply?

  • At first, read all the requirements and details of this job on this page.
  • Now, scroll down and click on the apply button.
  • You will be redirected to the jobs.lever.co website.
  • Click on the Apply Now button and sign in.
  • Now, fill the form and apply.




Apply Now

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