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Wipro Recruitment: Technical Support Engineer | Any Graduate

Wipro off campus drive: Wipro is hiring for Technical Support Engineer. Any Graduate irrespective of the degree can apply for this job opening. The more details and apply link are as follows.

Wipro off campus

 

       

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Wipro Limited, also known as Western Indian Vegetable Products Limited, is an Information technology company. The Hasham Premji is the organization’s founder and the present CEO is Thierry Delaporte. The headquarters of the organization is Bangalore. The corporation’s revenue is estimated to be approximately 75,000 crores. Around 231,671 employees work in these companies.

Wipro off campus drive

  • Company name: Wipro
  • Website: www.Wipro.com
  • Job Position: Technical Support Engineer
  • Location: Bengaluru
  • Job Type: Full time
  • Experience: 0 – 5 Years
  • Qualification: Any Graduate
  • Batch: 2020/ 2021/ 2022/ 2023/ 2024
  • Salary: Up to 6 LPA (Expected)

Roles and responsibilities

  • Handles direct customer inquiries
  • Provides technical support to customers.
  • Troubleshoots and repair solutions. Understand network architecture required to support  VoIP services.
  • Recommends network hardware, software and design elements.
  • Answers technical questions, solve technical problems and suggest appropriate workarounds.
  • Provides quick and accurate handling of support interactions ? phone, chat, screen sharing & email.
  • Handles and resolve customer inquiries, questions, complaints, and  concerns with the highest degree of courtesy and professionalism utilizing all resources available given to Tier 1 Representatives.
  • Offers alternative solutions when appropriate if the issue is beyond the representative’s training and scope of responsibility with the objective of resolving the customer’s concerns.
  • Adhere to schedules, guidelines, and requirements in accordance with the Company’s set policies and procedures.

How to Apply?

  • At first, read all the requirements and details of this job on this page.
  • Now, scroll down and click on the apply button.
  • You will be redirected to the Naukri’s website.
  • Read all the information given there.
  • Click on Apply, fill the details, and submit the application.



Apply Now

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