Aptean Recruitment: Aptean is hiring freshers for Customer Success Analyst position. The interested candidates who are eligible can apply for this job role.
Aptean is a Software company that mission-critical, industry-specific ERP, Supply Chain and compliance software. The company was founded in August 2012. The headquarters are located in Alpharetta, Georgia, United States. The employee count of the firm is 1,500.
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Aptean Recruitment 2022
- Company name: Aptean
- Website: www.aptean.com
- Job Position: Customer Success Analyst
- Location: Bangalore
- Job Type: Full time
- Experience: 0 – 1 Year
- Qualification: B.E/ B.Tech/ M.Tech/ MCA/ BSc/ MSc
- Batch: 2019/ 2020/ 2021/ 2022
- Salary: Min 4.5 LPA (Expected)
Primary Responsibilities
- Responding to and resolving customer problems via calls, emails.
- Problem analysis of Aptean products and their integration into enterprise-wide mixed environments.
- Resolution to customer issues or qualify them for further assistance from R&D or other functions.
- Responsible for problem tracking, diagnosis, replication, troubleshooting and resolution.
Skills and Requirements
- Analytical and investigative skills
- Quick to learn product and its functionalities, having an ERP background is an added advantage.
- Business acumen.
- Explain technical procedures clearly to the customers.
- Communication and interpersonal skills.
- Should be able to drive customer connections along with R&D folks independently.
- Writing TSQL queries, debugging SQL stored procedures, reading and understanding SQL profiler, familiarity with visual studio
- Windows operating system and IIS (Internet Information Server).
- Logical skills, basic programming knowledge
How to Apply?
- At first, read all the requirements and details of this job on this page.
- Now, scroll down and click on the apply button.
- You will be redirected to the fill the form.
- Now, fill the form and apply as per the instructions.
- Recheck the details and submit.
