Autodesk off campus drive is recruiting candidates for Technical Support Specialist position. Candidates who completed Bachelor’s degree are eligible can apply for this job. The company is hiring candidates in the Bengaluru location. The required details such as the agenda, eligibility, procedure, and application process are provided below.
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Autodesk is a software company that creates software for the media, education, entertainment, manufacturing, engineering, and construction industries. This company was founded on January 30, 1982 in Mill Valley, California, USA. The organisation was founded by John Walker and Dan Drake. The organization’s headquarters are in San Rafael, California, in the United States.
Autodesk off campus drive
- Company name: Autodesk
- Website: autodesk.in
- Job Position: Technical Support Specialist
- Location: Bengaluru
- Job Type: Full time
- Experience: 0-2 Years
- Qualification: Bachelor’s Degree (Civil)
- Batch: 2019/ 2020/ 2021/ 2022
- Salary: Up to 12 LPA (Expected)
Job Responsibilities:
- Resolve customer issues reported to Autodesk via chat, phone, web, online forums and other channels
- Provide prompt, friendly, and efficient assistance to Autodesk customers on a variety of issues and questions related to product features, usage, design automation etc
- Research, verify, and document product issues, solution in short and clear articles for our Knowledge Base, or in our internal case management system
- Priority handling and escalation of critical issues and monitoring of service level compliance
- Document support interactions in a company-wide case management system
- Escalate customer issues to internal teams as required
- Actively manage personal backlog of support requests
- Manage customer expectations by providing timely updates on progress
Eligibility and Skills Required:
- Bachelor’s degree or equivalent in Civil or Architecture
- Working experience on BIM 360, BIM docs etc. and Revit in a production environment
- Demonstrable capability to “own” the problem (customer issue), troubleshoot and ability to solve or mitigate the problem or escalate if needed
- Demonstrable strong customer service, troubleshooting, and analytical skills
- Exceptional team player skills
- Ability to work in flexible working hours/Shifts. Current shift will be AMER EST.
- Strong customer service, troubleshooting, and analytical skills
- Strong written and verbal English communication skills. Additional language skills are advantageous
- You build strong customer relationships and gain insights into their needs
- You identify opportunities that benefit our customers and build and deliver solutions to meet their expectations
- Proven ability to be flexible and learn quickly in a fast environment
How to Apply?
- As always, look through the particulars on this page.
- After reading, scroll through to spot the apply link.
- Click on the apply link to get diverted to the myworkdayjobs.com website.
- Enter the details as per the instructions provided.
- Cross-check the provided details before submitting the application.
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Autodesk Off Campus hiring – Frequently Asked Questions
How to apply for Autodesk recruitment?
You can apply to the Autodesk off campus drive, by following the ‘Apply Link’ button provided above.
Which year pass out students can apply for Autodesk Careers?
At the beginning, we have clearly mentioned the eligible batch. Please make sure to check them before going ahead.
Is the Salary mentioned accurately?
The salaries in all the job openings are mentioned per the users’ reports on Glassdoor and Ambition Box. So, sometimes, it might be accurate or not. In short, it’s just the predicted salary based on the role.
Will Autodesk send any mails after applying?
Sometimes, Autodesk sends the application successful mail after applying; sometimes, you may not get it. As companies hire through various partners, it depends on them.
What is the Autodesk careers selection process?
In general, the selection process is almost same all the jobs i.e. Test, Technical & Interview Rounds.
Does the oflatest provide Autodesk off campus alerts?
Yes, we, at oflatest, provide the updates continuously.
How to get further mails after applying to Autodesk?
Your resume should be good and updated every time you apply for a new job. For more information, you watch this video.
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