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Capgemini Recruitment | Customer Service | Any Graduate

Capgemini off campus drive is recruiting candidates for Customer Service position. Candidates who completed Any Graduation are eligible can apply for this job. The company is hiring candidates in the Kolkata location. The required details such as the agenda, eligibility, procedure, and application process are provided below.

capgemini off campus drive

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Capgemini specialises in information technology was founded in 1967 by Serge Kampf, and the company is based in Paris, France. Aiman Ezzat has been the corporation’s CEO since 2020. 3,40,700 people are employed by the company as a whole. The organization’s total revenue in 2021, as reported by the reports, was 1,816 crores EUR.

Capgemini off campus drive

  • Company name: Capgemini
  • Website: capgemini.com
  • Job Position: Customer Service
  • Location: Kolkata
  • Job Type: Full time
  • Experience: 0-1 Year
  • Qualification: Any Graduate
  • Batch: 2019/ 2020/ 2021/ 2022
  • Salary: Up to 3.5 LPA (Expected)

Job Responsibilities:

  • Communicate clearly and concisely, both by telephone and/or in writing, with students, parents, school district personnel, college admissions officers, educational organizations, and/or test center staff to answer inquiries and College Board programs and policies, testing requirements, registration, ordering materials, score reporting, etc., with an emphasis on diplomacy, tact, and sensitivity
  • Address and, when necessary, escalate customer service issues according to existing procedures
  • Utilize Customer relationship Management (CRM) and other case management databases effectively
  • Utilize the PC to input or obtain detailed information from registration databases and/or access hard copy necessary to respond to requests promptly, accurately, and in accordance with program and departmental procedures
  • Complete accurate data input or corrections into computer files
  • Perform clerical functions associated with tracking data for effective case

Eligibility:

  • Demonstrated ability to clearly communicate (both orally and in writing) with attention to style, tone, and detail, and to obtain and promptly provide accurate information.
  • Ability to handle complex and demanding situations, tactfully when dealing with clients and customers.
  • Ability to interact with all levels of staff in professional manner.
  • Ability to deescalate irate customers during telephone interactions, tactfully.
  • Ability to analyze and resolve routine and complex problems.
  • General knowledge of office procedures in order to input, process, and complete assigned work.
  • Experience in Windows, Microsoft Word, Excel and Outlook applications is highly desirable.

How to Apply?

  • As always, look through the particulars on this page.
  • After reading, scroll through to spot the apply link.
  • Click on the apply link to get diverted to the firstnaukri.com website.
  • Enter the details as per the instructions provided.
  • Cross-check the provided details before submitting the application.

Apply Now

We believe you are successful in applying for the Capgemini off campus drive. Please comment below the problems you faced in applying to any of the careers; we will make sure to provide the necessary solution regarding the problems and also comment down any queries so that we will try to answer them.

Capgemini Off Campus hiring – Frequently Asked Questions

How to apply for Capgemini recruitment?

You can apply to the Capgemini off campus drive, by following the ‘Apply Link’ button provided above.

Which year pass out students can apply for Capgemini Careers?

At the beginning, we have clearly mentioned the eligible batch. Please make sure to check them before going ahead.

Is the Salary mentioned accurately?

The salaries in all the job openings are mentioned per the users’ reports on Glassdoor and Ambition Box. So, sometimes, it might be accurate or not. In short, it’s just the predicted salary based on the role.

Will Capgemini send any mails after applying?

Sometimes, Capgemini sends the application successful mail after applying; sometimes, you may not get it. As companies hire through various partners, it depends on them.

What is the Capgemini careers selection process?

In general, the selection process is almost same all the jobs i.e. Test, Technical & Interview Rounds.

Does the oflatest provide Capgemini off campus alerts?

Yes, we, at oflatest, provide the updates continuously.

How to get further mails after applying to Capgemini ?

Your resume should be good and updated every time you apply for a new job. For more information, you watch this video.

3 thoughts on “Capgemini Recruitment | Customer Service | Any Graduate”

  1. Hii sir iam vijay completed my graduation with 86%frome yogivemana University I have 2 years experience in reliance company at customer service associate and supervisor iam interested do thise job please contact me 6301842424

    Reply

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