Concentrix off campus drive is recruiting candidates for Representative/ Operations. Candidates who completed Graduation / Under graduation are eligible can apply for this job. The company is hiring candidates in the Hyderabad/ Bhubaneswar location. The required details such as the agenda, eligibility, procedure, and application process are provided below.
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Concentrix is an IT service management company. It was established in 1983, and the headquarters are in Fremont, California, United States. Christopher Caldwell has been the CEO of the corporation. Per the reports generated in 2020, the total revenue of the organization was 530 crores USD, and the number of employees working in the firm was 290,000+.
Concentrix off campus drive
- Company name: Concentrix
- Website: concentrix.com
- Job Position: Representative/ Operations
- Location: Hyderabad/ Bhubaneswar
- Job Type: Full time
- Experience: 0 – 2 Years
- Qualification: Graduation / Under Graduation
- Batch: 2018/ 2019/ 2020/ 2021/ 2022/ 2023
- Salary: Up to 6 LPA
Job Description:
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
How to Apply?
- As always, look through the particulars on this page.
- After reading, scroll through to spot the apply link.
- Click on the apply link to get diverted to the jobs.concentrix.com website.
- Enter the details as per the instructions provided.
- Cross-check the provided details before submitting the application.
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