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Gainsight Recruitment | Services Engineer | BE/ B.Tech

Gainsight Recruitment for Services Engineer, Work from Home. All the candidates of BE/ B.TECH (CS/ IT/ ECE/ ME) are eligible to apply for this job role. Follow below for more details and apply link.

Gainsight

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Gainsight Recruitment 2022

  • Company name: Gainsight
  • Website: gainsight.com
  • Job Position: Services Engineer
  • Location: Work from Home for now (WFH might resume)
  • Job Type: Full time
  • Experience: Freshers
  • Qualification: BE/ B.Tech (CS/ IT/ ECE/ ME)
  • Batch: 2022
  • Salary: 7 – 9 LPA

Roles & Responsibilities:  

       
  • Enable customers to achieve their business goals using CS best practices and Products as medium.
  • Resolve and remediate software and technical questions for the customer efficiently and effectively
  • Gather the required information necessary in order to resolve technical issues
  • Automate repeated tasks to gain efficiency and enhance productivity
  • Partner with development team members on various strategic projects when needed
  •  Collaborate closely with teams in USA (St. Louis, California, others)

Skills Required:

  • Excellent communication skills (verbal and written)
  • Excellent aptitude for Technology and strong logical and analytical skills
  • Excellent Customer Service skills
  • Knowledge of SQL and/or CRM (Salesforce)
  • Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently

Prerequisites: 

  • Commitment to work in 24*7 model
  • Commitment to embrace Human-First  
  • Aspiration to grow and learn 
  • Carry the torch for Customer Success 

Interview Process:

  • Technical Online Assessment
  • Online test(Aptitude & personality)
  • Multiple interviews

How to Apply?

  • At first, read all the requirements and details of this job on this page.
  • Now, scroll down and click on the apply button.
  • You will be redirected to the Gainsight official website.
  • Agree with the declaration form.
  • Now, fill the form, check the details carefully and apply.



Apply Now

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