HCL is hiring for Product Support Engineer | Any Graduate

HCL JOBS: HCL is hiring for Product Support Engineer position at Hyderabad location. The candidates of Any graduation can follow below for more details and the apply link.

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HCL Product Support Engineer

• Company name: HCL Technologies
• Website: www.hcltech.com
• Job Position: Product Support Engineer
• Location: Hyderabad
• Job Type: Full time
• Experience: 0 – 4 Years
• Qualification: Any Graduate
• Batch: 2018/ 2019/ 2020/ 2021
• Salary: Min 4 LPA (Expected)

Responsibilities :

• Troubleshoot and resolve complex Ad Serving issues for high-end clients like Financial Times, eBay, The Guardian, CBS, etc
• Provide e-mail and chat support for issues raised by publishers. Issues can be related to ad serving/ reporting/ ad delivery/ page implementation /creative development
• Work along with publishers on accounts to enable features and to resolve UI related issues
• Able to work independently and efficiently to meet defined SLA
• To consistently meet or exceed all agreed quality parameters as defined for the process

SKILLS REQUIRED:

Fresher :

• Knowledge of HTML, Javascript & CSS.
• Basic understanding of Digital Marketing.
• Should be able to look at reports and numbers and derive meaningful inferences.
• Analyze and comprehend the issues raised by a publisher, identify root causes and come to best solution.
• Willing to learn and apply learning in practical environment.
• Aptitude should be high as product is complex.
• Excellent English communication skills, both written and verbal

Experienced :

• Candidates with previous experience in E-mail and Chat support / any digital marketing experience are eligible.
• Must have knowledge in HTML, CSS & JS.

How to Apply?

• At first, read all the requirements and details of this job on this page.
• Now, scroll down and click on the apply button.
• You will be redirected to the www.naukri.com website.
• Click on the Apply Now button and sign in.
• Now, fill the form and apply

Apply Now