IBM is hiring for Technical Support Engineer | BE/ B.Tech

IBM Jobs: IBM is hiring for Technical Support Engineer at the Pune locatio. The pass-out candidates of BE and BTech are eligible to apply for this job role. Follow below for details and apply link.

Related: Siemens is hiring for System Engineer.

IBM Technical Support Engineer

• Company name: IBM
• Website: ibm.com
• Job Position: Technical Support Engineer
• Location: Pune
• Job Type: Full time
• Experience: 0 – 6 Years
• Qualification: BE/ BTech
• Batch: 2020/ 2021
• Salary: Up to 6.8 LPA (Expected)

Your Role and Responsibilities

• Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
• Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.
• Install and maintain virtual servers, software, to replicate customer reported issues, and install security patches and updates when necessary.
• Maintain detailed records of daily interactions with customers, reported issues, and completed solutions.
• Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information.

Required Technical and Professional Expertise

• 0-6 years of progressive IT experience and customer service.
• Good hands-on experience with Linux operating systems (Red Hat Preferred).
• Ability to diagnose and troubleshoot complex technical issues.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Windows Admin.

How to Apply?

• As always, read all the information provided on this page and check the qualifications.
• After reviewing and reading, scroll down and click on Apply Now text.
• You will be redirected to the job page on IBM’s official website.
• Recheck all the details and information provided there.
• Click on the Apply now button.

Apply Now