Teleperformance Recruitment | Digital Relationship Executives | Graduate/ Undergraduates

• Relationship Management – To develop and strengthen customer relationships through effective relationship management in accordance with the business goals
• Client Outreach – Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs
• Customer Service and Sales – Up selling, cross-selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer’s Banking Requirements

Eligibility Criteria:

• Graduate/Undergraduates in any stream
• Freshers can apply
• Language capabilities – English (Written & Verbal)

Required Skills:           

• Customer Centricity – The mindset of “highest value for the customer” always willingness to help, demonstrate ownership, and attention to details
• Communication Proficiency – Ability to convey message effectively: Comprehension, Active Listening, Rate & Clarity of Speech, Conversational Ability
• Ability to understand the customer problem and provide solution or information as per company policies and process
• Ability to compose grammatically correct, concise, and accurate paragraphs
• Good understanding of etiquette for written communication
• Basic Knowledge of Computer is a must